Customer services

CHECK – Keep Your System Under Control

CHECK is our new integrated technical support program, designed to ensure maximum uptime and minimal downtime.
From remote diagnostics to fast spare parts delivery and tailored retrofits, CHECK is the complete answer to all your after-sales needs.

How It Works – The 5 Pillars of CHECK

This isn’t just an after-sales service. It’s a system built around your needs.
CHECK is based on five strategic pillars that give you everything you need to keep your system efficient, up to date, and running smoothly.
Expert support. Anytime. Anywhere.

CHECK SERVICE HOTLINE

Remote diagnostics, secure access to your system, and online support from our experts 7 days a week.


New remote support hours:
Mon – Fri: 12:00 AM – 4:00 PM EST
Sat – Sun: 2:00 AM – 6:30 AM | 8:00 AM – 11:30 AM EST

CONTACT US NOW!

Whatsapp: +39 335 12 72 348

Phone: +39 075 8015649

Email: hotline@concetti.com

Fast, reliable assistance – always within reach.

CHECK MAINTENANCE

Qualified technicians available for on-site interventions, scheduled maintenance, and emergency service.
 

 

Concetti North America
Direct: 706-654-3000
Toll Free: 844-601-5475

CHECK SPARE PARTS

Optimized spare parts inventory, fast shipping, original parts kits, and online spare parts catalog.

CHECK RETROFITS & UPGRADES

Hardware and software retrofits to enhance the efficiency of your existing equipment.
 

Email: spares@concetti.com
Phone: +39 075 8015646

CHECK TRAINING

Technical training for your staff, continuous support during start-up and full autonomy guaranteed.

Email: hotline@concetti.com
Telephone: +39 075 8015649

CONCETTI NORTH AMERICA CORP.

Braselton, GA 30517 / USA

T: +1 706-654-3000
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CONCETTI S.P.A.

Via della Comunità, 14
Frazione Ospedalicchio
06083 Bastia Umbra / PG / ITALY

P.I. 00402270540

T. +39 075 801561
F. +39 075 8000894
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CONCETTI DO BRASIL LTDA

Campinas/SP, Brasil

T. +55 (19) 9 9838.2352
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CONCETTI AUSTRALIA & NEW ZEALAND PTY LTD

Sydney / NSW - 2060 / Australia

T: +61 04 1748 7367
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