Customised assistance services for your weighing, bagging and palletising systems.


We provide support and assistance throughout the entire machinery life cycle, through our guaranteed prompt and professional technicians.

Client satisfaction is of the highest importance to us, and the work we do every day is aimed at ensuring it reaches its fullest potential. Contact us for the assistance which best suits your needs, whether remote or on-site, our post-sales team is at your disposal!

HOTLINE

Specialised support from a team of technicians for remote assistance. 80% of issues are solved remotely, over the telephone, via email, Skype or Whatsapp, or through the teleservice connection with the plant.

Email: hotline@concetti.com
Telefono: +39 075 8015649

SPARE PARTS

Efficient logistical management with a fully computerised system for spare parts warehouses, allowing us to send the required part within a matter of hours. The post-sales team is always available for a direct consultation.

 

Email: spares@concetti.com
Telephone: + 39 075 8015646
Fax: +39 075 8015685

ON-SITE ASSISTANCE

Rapid resolution of technical problems thanks to dedicated on-site assistance. We offer tailor-made maintenance packages designed to reduce unexpected plant downtime.

Email: hotline@concetti.com
Telefono: +39 075 8015649

TRAINING

Our most highly skilled technicians hold training courses for client employees, to enable them to operate the machinery in autonomy. They also provide constant support to the company during the start-up phase.

 

Email: hotline@concetti.com
Telefono: +39 075 8015649
Fax: +39 075 8015685