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The Concetti Group partners with Bratney Companies in the USA

Bastia Umbra, Italy – May 15, 2015

The renowned Concetti Group, innovator and manufacturer of the world's most prominent weighing, packaging, and palletizing equipment announced today the newly formed partnership with Bratney Companies of Des Moines, IA.

Bratney-Companies

Bratney Companies specializes in providing packaging, processing and conditioning solutions to its customers in the agricultural market, including design-engineering, construction of turn-key facilities, equipment service, and preventative maintenance. Bratney offers turn-key packaging and palletizing lines for products and commodities from seed, grain, animal feed, pet food, and milled materials, to edibles such as dried beans, nuts, and rice from the field to market.

The addition of Bratney Companies' staff of sales managers, designers, engineers, equipment specialists and service technicians supported by our subsidiary, Concetti North America Corporation based in metro Atlanta, positions our group to offer professional sales services, commissioning expertise, after-sales technical support, and local spare parts.

"We feel this partnership fits perfectly with our existing network of distributors, representatives, and agents across North America and the USA in particular. With the addition of Bratney Companies, we are now a 400 employees-strong structure providing services in all 50 states with locations strategically positioned throughout the USA to supply unprecedented sales services and technical support to existing and new customers.
Bratney Companies' dedication to customer service, history of innovation, and culture of integrity is a perfect fit for the long-held values of the Concetti Group. We believe that this alignment will provide a very strong foundation for many years of future success." says Teodoro Concetti.

As Concetti Group, we bring nearly 100 years of combined plant, design, and packaging experience to our customer industries in over 60 countries around the world. The next generation Concetti family managers, Riccardo, Emanuele, and Francesco plan to continue the Concetti Group's long history of design and production while continuing to offer stability, reliability, and customer satisfaction the group is renowned for!

Flexibility is the key for Cambrian Pet Foods

It's not only pets that have an appetite for dried petfoods. Some packaging machine suppliers also have a taste for this highly competitive and ever changing business. In 2010 when Cambrian Petfoods, a leading independent manufacturer of petfoods needed to expand packaging capacity at their Pencader plant, they selected Concetti as the supplier of a complete line from weigher to wrapped and finished pallet.

ffs-igf


Cambrian produce an assortment of standard, premium and super premium dog and cat food in various formats and needed additional capacity in the 1.5 to 15Kg sizes using premade paper, coated paper, PE and Alum-PE bags. The line was also required to fill PE bags made from a tubular reel, a feature that Concetti offer as a standard option.

Above all, Cambrian required flexibility in the range of pack sizes and the ability to handle different types of bag and closure methods which were vital if the petfood manufacturer was to meet the widest possible present and future demands of this complex market.

Closure methods required included simple sewing, heat sealing and pinch top. Concetti were able to provide all of these in a single IGF 1200 machine together with a self-adhesive labeller for the empty bags and a ticket applicator feeding into the sewing head. The result, installed and commissioned in July 2011, is one of the most advanced and flexible petfood packing systems in the country.

PS3A4S

 

Kemira Chemicals (UK) LTD

PRODUCTIVITY combined with EFFICIENCY and RELIABILITY key factors for KEMIRA CHEMICALS (UK) LTD

It only seems like yesterday when Kemira Chemicals (UK) Ltd first contacted the Concetti Group for ideas and inspiration to increase production combined with greater efficiency and reliability for their automated 25kg weighing and bag filling lines.

Kemira Chemicals are a global 2 billion euro water chemistry company serving customers in water intensive industries, the Bradford site specialising in the production of dry polyacrylamide most commonly used for water treatment and paper making.

The existing packaging lines were old fashioned, limited in packing speeds and problematic with little or no support available. Following product trials conducted in the Concetti test facility and laboratory in 2007, the Concetti Group was awarded with the supply of the innovative CONTINUA Tubular FFS machine designed for handling very demanding products and powders. Now in 2012, Kemira have installed the fourth Continua line completing the program of upgrades to their bagging systems.

The product handling starts with the Concetti electronic net gravity fed weigher designed for handling free flowing powders. In the bag filling industry, the weighers integrated are dynamic in operation meaning the product handled is fed and weighed simultaneously into a hopper prior to discharge into the bag (net weighing). Due to this dynamic operation, although the design of the weighing mechanism is important, and can influence the final performance of the weigher in terms of speed and accuracy, the most vital consideration should be focused on the weigher feed system and control philosophy. Careful analyses should be given to the materials to be handled, their characteristics such as bulk density, particle size, flowability and fluidisation in deciding the most suitable feed device.

NetG


The feed system controls the product from the feed hopper into the weighing machine. The product must be under total control throughout the weighing cycle, most commonly 2 stage feed for main and minor feed, (progressive feed is also available for high speeds using brushless motors). The final product feed cut-off must be carefully engineered and accurately controlled, mainly due to the product feed and "in-flight" material. Control of the feed rate is paramount to enable the "in flight" material to be consistent throughout, should this become erratic or variable, accurate weighing is impossible.

The weigher chosen for Kemira Chemicals was the Concetti net gravity designed for handling free flowing granules and powders, feed gates radial in construction with teflon coated contact parts and featuring internal adjustments to control the feed rates in both main and minor feed cycles.

The unrivalled performance of the Concetti weigher was demonstrated with the final test results showing an accuracy of less than 8gr sigma 1 (68% of weighments within +/- 7.5gr of the 25kg target weight).

CONTINUA_FFS


The Concetti CONTINUA bag filling machine positioned underneath the weigher is a Tubular FFS (Form Fill Seal) designed to produce bags formed from a tube of plastic and wound into a reel. Continua is a special machine designed for handling a huge variety of demanding products including fluid powders, abrasive construction materials, corrosive granules/flakes and free flowing petro-chemical plastics.

Continua is available with many features that can be applied to specific applications such as product de-aeration probes, special coatings for product contact surfaces, bag compacting, residual air evacuation, upper edge seal area cleaning, seal cooling and inert gas purging (MAP). Dust problems are confined to history with our new generation of bag holders guaranteeing a dust and spillage free operation.

To increase the bag stability and shape, Continua also features the K-Sealing option, creating a block style bag perfect for palletising highly presentable, safe and compact loads.

For Kemira Chemicals, the accurately filled, clean, stable and square shaped bags are presented to the existing palletiser system, another example of the success of Concetti Group technology.

Dave Goult, Site Manager of Kemira Chemicals (UK) Ltd says "Concetti Continua performance and plant availability through their commitment to the highest levels of professional service made the choice for investment an obvious one. I would have no hesitation in recommending Concetti packaging machinery to anyone thinking of installing or upgrading a packaging facility".

 

Bagging NaOH and KOH flakes

CONTINUA FFS-MACHINE FOR BAGGING NaOH and KOH FLAKES

CONTINUA FFS-MACHINE FOR BAGGING NaOH and KOH FLAKES

 

The system is composed of:

ELECTRONIC "CBC" GROSS WEIGHER TYPE "GROSS/CV", FEATURING A VIBRATING CHANNEL IN-FEED SYSTEM, FITTED WITH CLEANING AND INSPECTION DOOR COMPLETE WITH MICROSWITCH. CONSTRUCTION IN STAINLESS STEELAUTOMATIC BAGGING MACHINE MOD. "CONTINUA 600™" TO FORM, FILL AND HEAT SEAL POLYETHYLENE BAGS MADE FROM REEL-WOUND TUBULAR "PE".

DESIGN DATA

PRODUCT

NaOH / KOH flakes
Concentration: 99,3% total solids
Granulometry: *min. 5x15 mm ÷ 15x15 mm
*thickness: 0,5 ÷ 1,5 mm Bulk density: 0,5 ÷ 0,6 kg/dm3
Characteristic: hygroscopic and corrosive
Temperature: < 65 °C


CAPACITY

- sec. "A+B": ca. 200 bags/h with 25 kg bags Depending on product flow and settling characteristics, bulk density, climatic conditions, humidity level in the work environment.
ACCURACY OF BAG WEIGHT (INSTRUMENTAL): - ± 0,2 % of max. weighing range, average out of 10 consecutive weighments
WEIGHING RANGE OF THE WEIGHER: 10 ÷ 50 kg
WORKABLE EMPTY BAG DIMENSIONS: - Gusseted bags: *Length: min. 550 mm ÷ max. 950 mm *Width: min. 290 mm ÷ max. 400 mm (gussets excluded) *Gusset depth: min. 50+50 mm ÷ max. 90+90 mm
BAG CLOSING: heat sealing
SERVICE CONDITIONS: 3 shift-day (16 hours-day) – 360 days-year


SPECIAL DESIGN CHARACTERISTICS

CONSTRUCTION IN STAINLESS STEEL AISI 316Ti (1.4571)
STAINLESS STEEL OR PLASTIC PNEUMATIC FITTINGS where technically possible
PROTECTIONS OF THE SENSORS WITH TEFLON CUPS
SUPPLEMENTARY DEVICES NECESSARY FOR THE MANUAL WASHING PROCEDURE
PAINTING OF ALL CARBON STEEL SURFACES ACCORDING TO THE FOLLOWING CYCLE:
Sanding SA 2.5Epoxy base coat (35/40 µm)Polyurethane top coat (130/150 µm)The commercial components, non resistant to corrosion, are treated with polyurethane enamel only (40 µm).
WEIGHING UNIT BUILT AS FOLLOWS:
Electrode welding for external parts (parts in contact with the product);"TIG" welding for internal parts;Seamless welding of all internal and external parts, solely for parts in contact with the productPickling and passivation by means of acid solution (for welded area only);Cleaning and smoothing of weld beads only on parts in contact with the product.The above procedure will be carried out where technically possible.
BOLTS AND NUTS MADE OF AISI 304 AND 316 STAINLESS STEEL
PNEUMATIC CYLINDERS IN STAINLESS STEEL
ANTICORROSIVE CABLE TRUNKING MADE OF STAINLESS STEEL
GUARDING OF THE SOLENOID VALVES AND FILTER UNIT IN NON CORROSIVE
AIRTIGHT BOXES (IP 65)
STAINLESS STEEL OR PLASTIC PNEUMATIC FITTINGS where technically possible EXCLUSION OF ALUMINIUM, COPPER AND THEIR ALLOYS, where technically possible HOLES CLOSURE BY MEANS OF PLASTIC CUPS OR BOLTS where technically possible
COMPRESSED AIR PIPING ON BOARD TYPE "FESTO – PEN
PROTECTIONS OF THE SENSORS WITH TEFLON CUPS
ASPIRATION PIPING IN "PVC"
SUPPLY OF THE INSTALLATION WITH THE FOLLOWING MOTORS:
"SEW EURODRIVE" motors, in aluminium with "KS" anticorrosive protection;"SEW EURODRIVE" gears, in cast iron with "OS" anticorrosive protection.Where technically possible the gearmotors will be installed vertically.A cover in AISI 304 stainless steel will be installed to protect each gearmotor (where technically possible).

DRY ROOM SPECIFICATIONS

The whole weighing, filling and closing system to be placed inside an air conditioned area/room, completely protected from moisture/humidity, wind and temperature changes. The conditioning system will have to be always active and operational, even when the installation is down (at night and during the weekend) or under maintenance and/or periodic washing cycles. In case of damage or maintenance of the conditioning system, it is necessary that the bagging installation is washed and that the temperature and humidity parameters inside the dry Room are restored. This will allow to constantly have an environment with ideal conditions, without the product getting in touch with the outside environment humidity.
The environmental conditions inside the Dry Room requested for the bagging installation (Part 1 of the present technical specification) will have to be:
- winter: *temperature: 20°C ÷ 25 °C *relative humidity: 20% ÷ 25 %
- summer: *temperature: 30°C ÷ 36 °C *relative humidity: 15 % ÷ 20 %
To calculate the conditioning system of the Dry Room, that has a volume of about 900 m3, one needs to take into consideration:
- the quantity of external air entering the Dry Room during the opening of the doors (operators/technical crew)
- the quantity of external air entering the Dry Room from the openings for the full bags exit; - the quantity of air put into the parts where the product flow occurs
- the quantity of air aspirated for the de-dusting process.
On this regard, we suggest that the air aspired by the points "C1-C2-C3", after it is filtrated, can be re-inserted in the bagging area because it is dry; this can limit the consumption of conditioned air for the environment.


Housing frame details

The air conditioned ambient must be completely closed by walls, windows, ceiling, flooring and doors. All doors are kept closed all the time, to avoid loss of conditioned air and the access of humidity.
The door/s should be able to permit the access of the operators, maintenance people and the reels.


Moisture monitoring of bagging room
.

The relative air humidity and temperature should be checked continuously by a hydrometer installed inside the conditioned area.

Floor characteristics.

The floor will have to be featured with a slight slope, so that the washing water will be conveyed in a precise point of the area. Inside the conditioned room there will have to be no humidity sources (e.g. channel to collect the water with water inside). If there are channel or basins, they will have to be hermetically closed during the system operation; they will be opened only when the installation is washed.

Daily cleaning.

We recommend to clean each day (16 working hours) the internal weighing-bag-forming machine from the dust by using dry compressed air and/or portable aspiration machine.

Washing.

Based on the above given information, washing of the weighing and bag-forming machine should be done 1 time per week, generally on Friday afternoon/evening and before the week-end. The air conditioned system must be switched on all the time. The dry air into the product flow of the weighing/bagging machine must be in function all the time. The washing operation (internal parts where we have the product passage or the washing of the entire installation), will be done manually by the operators and before the weekend break. After 24/36 hours from the washing, the installation should dry and ready to begin to work. Together with our final documentation, we will supply the manual washing procedure that the operators need to respect.

Dry air into the product flow of the weighing/bagging machine.

To avoid penetration of humidity into the weighing/bagging machine (product flow), will be purged with dry air (dew point -15 / -20 °C). The bearing of the dry air in the three intakes (D1+D2+D3), has to be around 100 m3/h each.
-Line 1: (D1+D2+D3)x100m3/h = ca. 300 m3/h


Dust aspiration during the installation function
.

For the bearing of the dust aspiration, we have indicated in the drawing n. 69.51.00 that the:
- Line 1: need an aspiration of 2025 m3/h.


Operator's quality
.

The operators (machine operators and technicians) are the key factor for a trouble free operation of the machines. Skilled and motivated operator must be recruited and properly trained in correct operation and control of the machines as well in the daily tasks of maintenance and trouble shooting. The Client will have to guarantee a temporal continuity of the crew assigned to the operation and maintenance the installation, in order to facilitate the correct functioning of the equipment and reduce the possible problems caused by the inexperience of the operators.

Using PE film and FFS technology

The benefit of using PE film for cement packing is becoming ever more widely recognised. The cost is lower compared to paper valve sacks and the waste packaging much easier to dispose of, but more importantly the product is better protected against moisture and the end user reduces product wasted in storage or on site. All this makes PE film the material of choice particularly for premium grade and specialist products.

SIX STATION


The new system from Concetti provides a completely sealed bag using plain LLDPE film without any micro perforations to both preserve the product quality and extend the shelf life, with outputs from 400 to 800 bags/hr depending on product and pack weights in the range 10 to 25Kg.

Using form, fill and seal (FFS) machines for fine powders can sometimes be difficult for several reasons. A fine powder does not release air trapped during the filling cycle like a coarse granular material might. Unless most of this air is removed from the sealed bag palletising will be troublesome and in extreme cases, impossible. Removing the air is usually achieved by micro perforating the film either directly or through a labyrinth arrangement so air is released slowly after filling and sealing. Unfortunately this can also allow moisture ingress over time.

For cement and premix manufactured as a fine powder intended for mixing with water on site, any moisture ingress in storage is obviously extremely unwelcome.

Concetti have long experience with these fine powders on their Continua FFS machines and already had a system for evacuating air from bags without micro perforations and so, only some small additional development were needed to increase the output speed. The new unit is a linear FFS now with six stations.

Product is dosed gravimetrically using an abrasion resistant two-speed screw feeder into a net weigher. The screw can be fitted with an automated air blast system to clean the screw flights between products where necessary and a rear outlet allows any residue to be discharged into a container with the screw running in reverse.

A dust tight filling spout allows the bag to be filled and deaeration probes carry out the first stage of air removal from the filled bag. The bag is closed and indexed to two additional stations both equipped with vibration to assist in further settling of the product before closing. Station number five also has a device for partial evacuation of any remaining air. Once the air is evacuated, the bag top is cleaned and heat applied to give a hermetically sealed pack.

Sack mouth cleaning prior to sealing is vital to ensure reliable closing. Concetti can also offer a feature where the bag top is double sealed to further ensure security of the closure.

Finally, on station six the bag top is cooled to increase the seal strength before the filled bag is released. An adjustable bag flattener on the downstream conveying line presses the bag to give a more compact and consistent shape. The result is a completely sealed, well shaped bag without excessive air trapped inside that can be easily and confidently palletised.

FFS CONTINUA

 

Multi-functions Palletising Systems

CONCETTI INTRODUCE A NEW GENERATION OF MULTIFUNCTION MACHINES FOR BAGS, CARTONS AND SHELF READY PACKS

The Concetti Group is a leading supplier of turn-key bagging and palletising lines for the pet food industry worldwide. Latest developments in the palletising field include a system with both robotic and conventional palletising for cartons, shelf ready packs and paper or PE bags, including an innovative bag-in-box facility.

Many dry pet food producers serve demanding markets and provide an extremely wide range of products for dogs and cats in many different sizes and formats to suit the end users. So, flexibility is a key requirement but for this application the range was essentially all in small pack weights, speed was a major factor, particularly in the palletising of bags.

Palletiser for bag in box

Gripper for bag in box


The newly developed system receives products including Shelf Ready Packs from four (4) automatic carton/box filling lines and two (2) automatic vertical FFS machines, all of which were existing. One VFFS machine's output can be diverted via a collation shrink wrapping system to bring several small bags together for ease of handling. Concetti supplied the high level carton and bag conveying systems including an elevator as part of the project.

Empty pallets are stored in one dispensing system capable of holding three different sized pallets including half Euro Pallets. Each dispenser is adjustable to handle any of the pallet sizes and dispense them as requested by the system to any of four different robotic pallet build stations, using a shuttle conveyor. Each robot has two case infeed points and two pallet build positions plus a separate interlayer sheet magazine with two different sheet sizes available. The robots supplied were KUKA type KR180 3200 each equipped with a Concetti designed pick-up tool for multiple packs.

articulated palletising robot for cartons


The packs are grouped and oriented to allow the printed data to appear on the outward facing surfaces, before arriving at the pick up point. Packs can be turned upside down to allow the lid to be used as the base for the Shelf Ready system.

Gripper for shelf ready packs


The multi-pack pick up head allows the robots to cycle at moderate speeds and handle the cartons gently to avoid product damage and ensure the Shelf Ready Packs reach the retailer in perfect condition. The heads also incorporate vacuum cups for picking and placing interlayer sheets according to the programme. Pallets can be stacked up to 2400mm high.

Bags from one or other of two VFFS machines are handled either individually or as a collation shrink pack, by a Concetti PS-AA conventional layer palletiser. Pack weights are from 3-6Kg and speeds up to 2700 bags/hr depending on pack size and layer pattern. Bag orientation is by a double turning post system. The PS-AA has it's own pallet dispenser adustable for Euro, Half Euro or CP 1 pallet sizes together with bottom sheet dispenser. In a highly innovative development, Concetti incorporated into the design telescopic arms with suction pick-up heads to load boxes into pre-erected corrugated cases for extra protection in transit and storage.

High level multi functional palletizer


In this way the PS-AA can handle bags separately or collated in shrink film as a convention layer palletiser, or to stack individual bags inside cases on Euro or CP1 pallets. The empty cases are fed manually at present but the system is designed to accept cases from an automatic erector in the future.

Loaded pallets are brought to a single point from the robot build stations and the PS-AA bag palletiser by pallet cross transfer systems and chain conveyor. From this position pallets are conveyed into an automatic stretch wrapper.

Control of the system is by preset programmes created, edited and managed by Concetti's easy to use Touch Screen system. The great majority of the project used standard Concetti components and systems but brought together in an imaginative way with the customer's close support to provide a system that is reliable, flexible, easy to use and maintain. The user has the widest possible choice of packaging and palletising methods to satisfy the most demanding clients

The entire system was as is usual in the Concetti philosophy, built and tested at the factory before shipment to give the customer the assurance of a rapid and trouble free start-up on site.

Keeping an eye on your production with integrated IP cameras

Concetti have successfully integrated a video monitoring system onto their bagging lines improving the operation, efficiency and troubleshooting capabilities.

By installing IP cameras in key-areas of the packaging line and providing the operator's desk with a video screen, you can monitor the key functions of the bagging line without moving position. This is time saving time and increasing the operator's daily efficiency.

In addition, should you require the helping hand of a Concetti hot line engineer, you can allow us to remotely access the video system via a safe connection providing quicker and easier support for troubleshooting.

IP-camera-teleservice


Main benefits of this system

  • Key points of the machine are under control

  • More efficient, time saving bagging line operation

  • Quicker and easier support available for troubleshooting


Technical features and operation of the system

  • The system is based on IP (Internet Protocol) cameras, comprising:
  • High Definition IP cameras

  • POE (Power Over Ethernet) switch for connecting and powering the IP cameras

  • NVR (Network Video Recorder)

  • UPS (Uninterruptible Power Supply) for the main power supply of the whole camera system

  • Internet Teleservice via the normal VPN connection between the client and Concetti designed for the maximum safety, convenience and ease of use as possible.

 

The cameras are for Day & Night Mode, IP type with LED High Definition 1.3M Pixel 1280x960 25 fps (frames per second) with h264 data compression (superior image quality) and are connected to the POE Switch (Power Over Ethernet) via rj45 special ports and an Ethernet cable for both data transfer and power supply.

Each camera sends two data streams:

  • Primary: This data stream is what is actually recorded and can be set in various definitions depending on the data stream that you want to manage.
  • Secondary: This data stream is sent continuously at a low resolution to allow even remote viewing "configured in the camera."

The POE Switch is also connected to the Network Video Recorder and the Teleservice.

The Network Video Recorder allows for a quick system overview by the operator through a multiple frame display.

In addition, this allows continuous recording of the primary video stream sent from (up to 8) the cameras. The duration of the recorded video depends on the hard disk capacity, the number of cameras, the clip resolution etc., and once the hard disk is full, the video is overwritten.

Many settable functions optimize the video stream management, including the possibility to divide the primary video stream into clips of settable duration recorded as high resolution files. Files can be quickly searched based on the recording time.

Teleservice Enhancement
Via the safe VPN connection of the Teleservice, the Network Video Recorder is remotely accessible by "Concetti Hotline". Concetti can thus observe the line via web streaming or download selected frames for effective troubleshooting.

“Dry as a bone”: rainproof packaging down under with Concetti. A case story from Australia

Concetti have recently supplied a complete FFS line to Westbuild, a building products supplier in Wangara, allowing them to launch Australia's first plastic bag containing dry mix concrete. The benefits are enormous for both retail and trade stores and most importantly for the end users.

Main benefits:

  • Rainproof bags: protection against rainwater for a reliable outdoor storage on pallets
  • Increased shelf life of the product
  • Tougher bags: tear resistant and less likely to break
  • Compact bags: great for good pallet stack presentation and stability
  • No dust: clean and safe working environment
  • No spillage: bags are much cleaner to handle and easier to transport
  • Better accuracy for each bag (compared to valve bag technology)
  • Easier to recycle: polyethylene (PE) packaging requires less energy to recycle than traditional paper bags


Concetti conducted a telephone interview with Mr Marcus Parlapiano, Sales Manager of Westbuild, an independent, family owned supplier of packaged building products in Wangara, near Perth, Western Australia. Concetti have recently supplied a complete line using FFS technology with a PS-AB low level palletiser and stretch wrapper. The line handles Westbuild's general purpose, quick setting and high strength dry-mix concrete products.

CN: Mr Parlapiano thank you for agreeing to be interviewed for this feature. Firstly, we wanted to know the reasons for Westbuild moving from paper packaging to a labyrinth sealed PE bag?

MP: Westbuild like to offer customers innovative solutions and value for money. By using PE sacks sealed against moisture and extending the product shelf life we were able to do both and of course, we were aware that PE packaging of dry cementitious materials was becoming the accepted norm in Europe.

Being able to store the pallets outside is a big advantage for our distributors and us. People might think it's always dry and sunny in Western Australia but we get our fair share of wet weather in Perth and keeping cement based products dry is just as important as anywhere in Europe.

And because there's no leakage the pack is much cleaner to handle which helps both our DIY and professional users.

CN: What made you choose Concetti for your new line?

MP: We looked at a number of suppliers but Concetti impressed us from the start. They asked the right questions and gave us some useful advice. They prepared a detailed offer with a layout drawing showing a nice, compact arrangement. The fact that they built everything in one factory and could test the whole line together was also a benefit. Being so far away we wanted to be absolutely sure everything was right before shipment.

We visited some lines in the UK and Italy and also the very impressive Concetti factory near Perugia. This all gave us a lot of confidence that Concetti would be a reliable partner and I'm glad to be able to say we reached an agreement on price and were able to place the order.

CN: What features particularly impressed you about the Concetti line?

MP: The air evacuation system is essential to get a good, tight pack. This reduces the amount of pressing needed and helps to give an excellent pallet presentation. Lots of customers comment on the appearance of our pallets. Also, the flexibility to allow different products to be handled with all the settings being changed automatically saves a lot of time if you have short job runs.

The teleservice gives us the reassurance that Concetti's technicians in Italy can resolve any small problems quickly. The line was delivered on time and was installed and commissioned without any problems. We expected a lot from Concetti and we haven't been disappointed.

CN: Would you consider using Concetti again in the future?

MP: You bet! We have had great support from everybody at Concetti all the way through. If we have other projects in future we'll certainly ask Concetti.

CN: Mr Parlapiano, many thanks for your time.

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